Last updated: JULY 21, 2026
In these Terms and Conditions, “we,” “us,” and “our” refer to Motorcycle Safety Academy. “You” refers to the person registering for or attending a course.
Email Communications
Please register using an email address you check regularly. We send course links, inclement weather notices, course cancellations, and similar notifications by email, so monitor your spam folder as well so that you do not miss them.
SMS Communications
By providing your mobile phone number when you register for a course or contact us, you consent to receive SMS text messages from us at that number. Messages may include course confirmations, schedule updates, eCourse and class reminders, weather cancellations, and responses to your customer service inquiries. We do not send marketing or promotional text messages.
Opt-out: Reply STOP to any message to unsubscribe. You will receive a confirmation and no further messages.
Help: Reply HELP to any message or contact us at (800) 743-3723.
Frequency: Up to 10 messages per month per registered student. Message and data rates may apply according to your mobile carrier’s plan. Carriers are not liable for delayed or undelivered messages.
We will not share your mobile information — including your phone number and consent records — with third parties or affiliates for marketing or promotional purposes. We do not sell SMS data.
Your consent to SMS communications is not a condition of course registration or enrollment. You may decline SMS and still register; we will use email and voice calls instead.
We describe our full SMS handling practices in our Privacy Policy.
Official Enrollment
You are officially enrolled in a course only after we have received your payment. We reserve the right to cancel or reschedule any course due to low enrollment, weather conditions, or other unforeseen circumstances.
Residency requirements vary by state. Please confirm that you are eligible to train at your chosen location before you register.
Pennsylvania
If you do not live in Pennsylvania, you may not take a course at any of our Pennsylvania locations.
Maryland
If you live in Maryland, you must take your course in Maryland.
Virginia
If you live in Virginia, you must take your course in Virginia.
District of Columbia
If you live in the District of Columbia, you may take your course in either Maryland or Virginia.
Military Personnel
If you are military personnel in any state and are seeking only an MSF Completion Card — not a Class M endorsement — you may take your course in Maryland or Virginia.
All Other States
If you live in any other state, including as military personnel, and you are seeking a Class M endorsement, you must verify that your state’s MVA/DMV accepts an out-of-state MSF Completion Card before you register.
If you complete a course in a state where you do not live without first confirming your home state’s requirements, and you are then unable to obtain a Class M endorsement, you are not eligible for a refund or a reschedule.
Re-Scheduling a Course
You may be given one (1) opportunity to reschedule into another course without paying another course registration fee. To reschedule, you must notify us at least forty-eight (48) hours before the start of class.
Rescheduling depends on course availability, and we cannot guarantee that a course will be available within the current training year. If we cannot reschedule you, you may request a refund in writing before the end of the training year.
We cannot guarantee that a course will run, and a course may be cancelled due to low enrollment. If we cancel your course, we will reschedule you into another course in the current training year. If we cannot reschedule you, you may request a refund in writing before the end of the training year.
If you are late for or miss a session, you are not eligible to reschedule under this policy.
You may be asked to leave or be counseled out of a course if an instructor determines that you are performing poorly. If you are counseled out, you may register for a future course and will be required to pay the appropriate fee.
Re-Test Policy
Maryland and Virginia
If you do not pass the Knowledge Test or Skill Test for the Basic RiderCourse (BRC) or any variation (BRCSP or BRCP), the Basic RiderCourse 2 (BRC2), or the 3-Wheel Basic RiderCourse (3WBRC), you may be given one (1) opportunity to retake that test. You must complete your re-test within thirty (30) days of your original course end date and within the current training year. To schedule a re-test, register on our website.
There is no charge for the re-test. If you do not pass the re-test, you must retake the course and pay the appropriate fees.
We reserve the right to cancel or postpone any or all scheduled re-test dates.
Pennsylvania
If you take your course in Pennsylvania, you may not retake the Knowledge Test or Skill Test and must repeat the course.
eCourse
The Basic RiderCourse (BRC, BRCSP, BRCP), Basic RiderCourse 2 (BRC2), and Instructor Preparation Course (IPC) require you to complete an online eCourse before your first riding session. If you do not complete the eCourse, you will not be allowed to continue and will be withdrawn from the course.
Your eCourse completion certificate is valid for thirty (30) days. This period is set by the Motorcycle Safety Foundation and we cannot extend it under any circumstances. If your certificate expires before your first riding session, you must complete the eCourse again in order to participate.
Please plan accordingly if we reschedule you, if we cancel your course, or if you are released as a standby student. Your replacement course may fall outside your original thirty (30) day window, in which case you will need to complete the eCourse again. There is no charge to do so — we will issue you a new eCourse link at no cost.
Refund Policy
We will not refund your course registration fee if you fail to participate in any portion of a course, or if you do not complete the required eCourse before the first riding session.
We may refund your course registration fee only if you have not participated in any portion of the course and you gave us at least forty-eight (48) hours notice before the start of class. You must submit a written request along with your course registration receipt or order confirmation number. Refund requests must be submitted to support@motorcyclesafetyacademy.com
Lateness Policy
All classes start promptly at the times indicated. If you are late for the first session, you will not be allowed to participate. If you are late for any subsequent session, you will not be allowed to continue. There is no grace period.
We are not responsible for traffic, weather, or any other condition or circumstance that might cause you to be late. It is your responsibility to be on time for each class session. If you are late to class, you will not be issued a refund.
Personal Use of Motorcycles
You may be permitted to use your own motorcycle in a Basic RiderCourse (BRC) or other training program. Your motorcycle must meet the requirements established by the Motorcycle Safety Foundation (MSF), as well as any additional requirements set by us or by the state agency overseeing the program.
Your motorcycle must be legally street-equipped, properly registered and insured, and in safe operating condition. Off-highway motorcycles are not permitted. It must also be appropriate for your size, your skill level, and the training environment.
If you use your own motorcycle in a Basic RiderCourse, it must also meet these additional MSF requirements:
- Engine displacement between 50 cc and 500 cc, or an electric motor of 30 kW or less
- Maximum seat height of 30 inches
- Wet weight of 440 pounds or less
You are solely responsible for ensuring that your motorcycle complies with all applicable laws and safety standards. We reserve the right to inspect your motorcycle and to deny the use of any motorcycle we consider unsuitable for training.
Pennsylvania
Do not ride your personal motorcycle to class unless it is properly insured and street legal. You must also hold a valid motorcycle license, or a valid learner’s permit with an accompanying rider.
If you ride on a learner’s permit, you must report to the course instructor with your accompanying rider when you arrive at each scheduled course session, and your accompanying rider must return at the end of each session to escort you home.
Maryland and Virginia
You may not ride your motorcycle to class except under one of the following two circumstances:
- You transport it by trailer, van, truck, tow dolly, or similar means; or
- You hold a valid motorcycle permit and are accompanied by a licensed motorcyclist who is over 21 years of age and has been a licensed rider for at least three (3) years. Your accompanying rider may follow on another motorcycle or in a car, within reasonable sight distance.
Your motorcycle must meet the requirements and standards described above, and you must present proper documentation. If you violate this policy, you may not be permitted to participate in the course.
Safety Equipment
You are responsible for being prepared for the course by studying the course materials and dressing appropriately. You must arrive with all of the following:
- A DOT-certified helmet — full-face or open-face (three-quarter). Half helmets and novelty helmets are prohibited.
- Eye protection
- A long-sleeve shirt or jacket
- Full-fingered gloves
- Long pants (no ripped jeans, sweatpants, leggings, or other soft materials)
- Sturdy over-the-ankle footwear (no soft fabric, nylon, or mesh)
If you arrive without the required gear, you will not be permitted to ride and you are not eligible for a refund.
Motorcycle Permit
Pennsylvania
You must have a valid motorcycle permit to participate in the course, and you are allowed up to three (3) failures. A failure is recorded if you participate in any part of the course and do not complete it — including a “no-show” for the riding portion — or if you complete the course but receive a non-passing score. If you are released under our Standby Students policy, you are not considered to have participated in the course.
If you accumulate more than three failures on your current Pennsylvania driving permit, you must obtain a new motorcycle permit, which the Pennsylvania Department of Transportation (PennDOT) may or may not reissue.
Maryland and Virginia
You are not required to have a motorcycle permit to participate in a course.
Standby Students
Pennsylvania
Free Pennsylvania courses may include two spaces designated for standby students — the last two “spaces available” registrants to enroll in the course. If you enroll in one of these spaces, you acknowledge and agree that you may be asked to leave the course if all other registered students arrive and meet the participation requirements.
In our experience it is unlikely that every student will arrive fully prepared. The criteria for readiness are:
- Arriving at the scheduled course;
- Arriving on time;
- Possessing proper riding gear;
- Successfully completing the required eCourse; and
- Holding a valid, unexpired motorcycle permit or motorcycle license required for course participation.
If you are released from a course as a standby student, you may re-register for a future course and will be enrolled as a regular registrant rather than as a standby. Seats are filled in the order they are claimed and we cannot displace students who have already registered, so placement depends on availability. Contact us at (800) 743-3723 and we will help you find the next course with an open seat.
Maryland and Virginia
No standby students are permitted.
Changes to These Terms
We may update these Terms and Conditions at any time. Course fees, re-test policies, and eCourse requirements are subject to change, including changes required by the Motorcycle Safety Foundation or by the state agency overseeing the program. The version posted on this page when you register governs your registration. The date of the most recent update appears at the top of this page.