Policies

Official Enrollment

Individuals are not officially enrolled in a course until payment has been received by the training center.  Individuals that choose to register and defer payment until the start of class are placed on the “Stand-by List” and run the risk of losing their space to someone that is willing to commit to the class by making a payment.

Re-scheduling Course

An Individual may be provided one (1) opportunity to be rescheduled into another course without being required to pay another course registration fee. However, in order to be rescheduled an individual must notify the training center at least forty-eight (48) hours prior to the start of class.  Please note that rescheduling is dependent on course availability.  Students must realize that there is no guarantee that a course can be rescheduled in the current training year.  Individuals that cannot be rescheduled into another course may request a refund in writing prior to the end of the training year.

Individuals who miss their original course are also encouraged to report to the training center as a stand-by student.

Individuals who are late or miss a session are not eligible for rescheduling under this policy.

Some individuals may be asked to leave or “counseled out” of a course if an instructor feels that the student is performing poorly.  The school understands that everyone learns at different rates and will give a student the opportunity to reschedule into another course.  If a person is counseled out, he/she may be given one opportunity to be rescheduled into another class in the current training year.  In this situation, the student will receive a fifty percent (50%) credit of the amount paid for the original course.  This credit can only be applied towards cost of the rescheduled course and will not be refunded to the student.  Rescheduling arrangements must be made through the training center and are based on course availability.

Re-Test Policy

Individuals who do not pass the Basic Rider Course (BRC) or any variation (BRCA or BRCB) or the Alternate Basic Rider Course (ABRC) Knowledge Test or Skill Test, or the Experienced Rider Course (ERC) Skill Test may be provided one (1) opportunity to retake these tests.  Re-tests need to be completed within thirty (30) days of the original course end date.  Individuals interested in scheduling a appointment for a re-test must contact the training center directly.  Re-tests must be completed at the training center where the individual participated in the course. All re-tests must be completed in the current training season.

The Training Center Manager is responsible for scheduling all re-test appointments and reserves the right to cancel or postpone any or all of the scheduled re-test dates.

The cost of the re-test is free.  If an individual does not pass the re-test, he/she must retake the course and pay the appropriate fees.

Refund Policy

The course registration fee will not be refunded to an individual who participates in any portion of a course.

The course registration fee will not be refunded to an individual that does not complete the required E-Course for the Basic Rider Course (BRC) prior to the first riding session. 

The training center may refund the course registration fee for a motorcycle safety course only if the individual has not participated in any portion of it and has given at least forty-eight (48) hours notice prior to the start of class.  The individual must submit a written request for the refund with the original copy of their course registration fee receipt.  This refund request must be made before the end of the calendar year in which the course was scheduled.

Stand-by Option

Anyone interested in taking the rider training course may try to register as a stand-by student. Stand-by students should report to a training center approximately 30 minutes prior to the scheduled starting time of a class. Stand-by students are selected by a “lottery” system to fill any available openings.

The Training Center Manager may give preference to those individuals who are not already registered in a class.  If selected as a stand-by student you must be prepared to pay the registration fee and participate in the course.  Payment can only be made by major credit card or check card, money order or cash.  NO PERSONAL CHECKS ARE ACCEPTED.

Lateness Policy

All classes start promptly at the times indicated. If you are late for the first session, you will not be allowed to participate and your spot may be given to a stand-by student. If you are late for any subsequent sessions, you will not be allowed to continue. There is no grace period. The training center is not responsible for traffic, weather or any other condition or circumstance that might cause a participant to be late. It is the participant’s responsibility for being on time for each class session.  If you are late to class, you will NOT be issued a refund.

Use of Personal Motorcycles

Participants in the Basic Rider Course (BRC) and the Alternate Basic Rider Courses should not ride their personal motorcycle to class unless the motorcycle is street legal and the operator is properly licensed.  Individuals operating a motorcycle with a valid learner’s permit must report to the course instructor with their accompanying rider upon their arrival to any scheduled class session.  The accompanying rider must also return at the end of the class.

The accompanying rider must be a licensed motorcyclist who is over 21 years of age and has been a licensed rider for at least three (3) years.  This individual can be following the permitted rider on another motorcycle, or in a car within a reasonable sight distance.

Individuals in violation of this policy may not be permitted to participate in the motorcycle safety course.

Safety Equipment

Individuals are responsible for being prepared for the course by studying the course materials and dressing appropriately.  Each student will be required to wear specific safety equipment when riding in the course.  This safety gear includes: Over the Ankle Boots, Long Pants, Long Sleeves or a Jacket.  Each student is also required to wear Full Fingered Gloves, a DOT certified open (three-quarter) or full face Helmet and Eye Protection, which is available at the training center.  However, most riders typically bring their own gear for convenience and comfort.